Ontario Professional Foresters Association
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Complaints and Discipline Process

Approved by Council June 22, 2001

The Ontario Professional Foresters Association is accountable to the public for governing the conduct of professional foresters in Ontario.  Its main objective is to regulate the practice of professional forestry in order that the public interest may be served and protected.  One of the ways the Association fulfills this objective is to develop and enforce professional ethics and standards of practice.  Individuals must be members of the Association in order to engage in the practice of professional forestry.  As licensed professionals, members can be disciplined under The Professional Foresters Act, 2000 for violating standards of conduct prescribed by the Act, the regulations and by-laws.

Complaints

If you have a concern about a member of the association, you should first try to speak to the member unless there are reasons why this would be inappropriate.  You should explain why you are not satisfied and discuss with the member what could be done to resolve matters.  If you need help to do this, Association staff may be able to provide assistance.  Many cases can be easily resolved in this manner.

If you cannot resolve concerns this way, you have the right to make a formal complaint to the Association.  This must be done by filling out a form available for this purpose and sending it to the Registrar.  If you need help filling out the form, contact Association staff for assistance.

Investigation

Your complaint will be investigated unless it is outside the responsibility of the Association, or the complaint is minor and is resolved informally by association staff with your consent (Alternative Dispute Resolution Procedures).  If your complaint is more complicated it will be referred to the Complaints Committee.  However, the Committee shall refuse to consider and investigate complaints if, in its opinion, (a) the complaint does not relate to professional misconduct, unskilled practice or incapacity on the part of a member, or (b) the complaint is frivolous, vexatious or an abuse of process.  Otherwise, the Committee will then write to the member providing the member with the particulars of the complaint.  The member must provide a response which will be shared with you.  If the response does not lead to a resolution, the Committee will investigate your complaint. 

The Committee, in accordance with the information it receives, may dismiss the complaint, take action it considers appropriate in the circumstances (which could include offering advice or a warning to the member, or referring the matter to another committee of the association for education or skills upgrading) or refer the matter to the Discipline Committee for a hearing.  Generally, only the most serious cases will be referred to the Discipline Committee. 

Proceedings before the Complaints Committee are not open to the public, and are usually conducted based solely on written submissions.

Discipline Committee

The Discipline Committee hears and determines allegations of incapacity, professional misconduct or unskilled practice of forestry made against members (Discipline Process).  The parties to the hearing, which is open to the public, are the Association and the member who is the subject of the complaint.  If the Committee finds the member guilty, it may impose a range of penalties which could include a reprimand, a fine up to $10,000, a suspension, or a revocation of the member's certificate of registration.

Confidentiality

The Association will keep you informed of the progress of your complaint. In order to protect the rights of complainants and members, and to avoid possible prejudice to the process, the Association will not comment publicly or otherwise provide information on a complaint or an investigation unless it is referred to the Discipline Committee for a public hearing. 

For further information on the complaints and discipline process, please contact the Registrar or visit the Association website at www.opfa.ca


Ontario Professional Foresters Association Complaint Form


Approved by Council June 22, 2001

Please answer as many of the questions as you can, and return the form to the following address:

Complaint Form (pdf file)

The Registrar
Ontario Professional Foresters Association
8000 Yonge Street, Unit 3
Innisfil, Ontario
L9S 1L5

If you have any questions, contact the Registrar at:
Tel. 705-436-2226
fax 705- 436-1151

e-mail: opfa@opfa.ca


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This page last modified November 06, 2006

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